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Privacy Policy

This Privacy Policy describes how we collect, use, disclose and protect the personal information of users who visit and use our elsantuariomezcalero.com website. By accessing and using our website, you are accepting the practices described in this policy.

Information we collect

1.1 Personal Information:
We may collect personal information that you provide directly to us, such as your name, email address, phone number, date of birth, payment information, among others, when you make a purchase, subscribe to our newsletter, enter contests or promotions, or contact us through contact forms.

1.2 Usage information:
We collect information about how you use our website, such as the pages you visit, the duration of your visit, clicks made, and other actions you take within the site. This information is collected anonymously and used to improve user experience and site functionality.

1.3 Location Information:
We may collect information about your geographic location through technologies such as IP addresses and GPS in order to provide you with personalized services and content based on your location.

1.4 Third Party Information:
We may receive information about you from third parties, such as payment service providers and social networks, provided that you have the appropriate consent to share such information.

Use of information

2.1 Website personalization:
We use the information we collect to personalize your experience on our website, to provide you with content that is relevant and tailored to your interests, and to improve our products and services.

2.2 Communications:
We may use your information to send you communications related to your use of the website, such as purchase confirmations, account updates and notifications of changes to our policies.

2.3 Marketing:
With your consent, we may use your information to send you promotional materials, special offers and news related to our mezcalería. You may opt out of receiving these communications at any time.

2.4 Website Improvement:
We use the information collected to analyze and improve the functionality and performance of our website and to develop new products and services.

Disclosure of information

3.1 Service Providers:
We may share your information with third parties who provide services to us, such as payment processing, product shipping, data analysis and marketing services. These service providers only have access to the information necessary to perform their functions and must protect the confidentiality of your information.

3.2 Legal Compliance:
We may disclose your personal information if required to do so by law or in the good faith belief that such disclosure is necessary to comply with legal process, protect our legal rights, investigate fraud, or respond to a governmental request.

3.3 Business Transfer:
In the event of a merger, acquisition or sale of assets, your personal information may be transferred as part of such transaction, subject to applicable data protection laws.

Protection of information
We take measures to protect the security of your personal information and ensure its confidentiality. We use appropriate technical and organizational measures to protect your information against unauthorized access, disclosure, accidental or unlawful alteration or destruction.

Your rights

You have certain rights with respect to your personal information, including the right to access, correct, update or delete your information. You may exercise these rights by sending us a written request using the contact information provided at the end of this policy.

Retention of information

We will keep your personal information for as long as necessary to fulfill the purposes for which it was collected, as well as to comply with our legal obligations and resolve disputes.

Links to other websites

Our website may contain links to other websites that have their own privacy policies. We are not responsible for the content or privacy practices of these third party websites.

Changes to the Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. We encourage you to check this page regularly for updates.

If you have any questions or concerns about our Privacy Policy, please feel free to contact us using the contact information provided at the end of this policy.

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